At ShinySt0nes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our services, you agree to the collection and use of information in accordance with this policy.
01 Information We Collect
Personal Information You Provide
We collect information you provide directly to us, including:
Identity Data
Name, username, date of birth, gender
Contact Data
Email address, phone number, billing and shipping addresses
Financial Data
Payment card details (processed securely, not stored)
Transaction Data
Order history, purchase details, preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages viewed, links clicked, time spent on pages
- Location Data: General geographic location based on IP address
- Referral Data: How you arrived at our website
02 How We Use Your Information
We use the information we collect for various purposes:
Order Fulfillment
Process and deliver your orders, send confirmations and shipping updates
Customer Support
Respond to inquiries, resolve issues, and provide assistance
Communications
Send promotional offers, newsletters, and product updates (with consent)
Improvement
Analyze usage patterns to improve our website and services
Security
Detect and prevent fraud, unauthorized access, and other illegal activities
Legal Compliance
Comply with applicable laws, regulations, and legal processes
03 Information Sharing
We do not sell your personal information. We only share your data in limited circumstances as described below.
Service Providers
We share information with trusted third parties who help us operate our business:
- Payment processors (Stripe, PayPal)
- Shipping carriers (UPS, FedEx, USPS)
- Email service providers
- Analytics providers
- Customer support platforms
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, privacy, safety, or property
- Prevent fraud or illegal activities
- Respond to government requests
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
05 Data Security
We implement robust security measures to protect your information:
SSL Encryption
256-bit encryption for all data transmission
PCI DSS Compliance
Highest standards for payment security
Regular Audits
Continuous security assessments
Access Controls
Strict employee access policies
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
06 Your Rights & Choices
You have the following rights regarding your personal information:
Right to Access
Request a copy of your personal information we hold
Right to Correction
Update or correct inaccurate information
Right to Deletion
Request deletion of your personal information
Right to Portability
Receive your data in a portable format
Right to Opt-Out
Unsubscribe from marketing communications
To exercise these rights, contact us at . We will respond within 30 days.
07 Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at . We will take steps to delete such information.
08 California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: What personal information is collected, used, shared, or sold
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell your data)
- Right to Non-Discrimination: Equal service and pricing regardless of privacy choices
09 International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
EU/EEA Users (GDPR)
If you are in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes
We encourage you to review this policy periodically.
11 Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: