30-Day Returns
Return any item within 30 days of delivery
Free Return Shipping
We provide prepaid return labels
Full Refund
Get your money back, no questions asked
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 30 days of delivery for a full refund.
Eligibility
To be eligible for a return, items must be:
- Unused and in the same condition you received them
- In the original packaging with all tags attached
- Accompanied by the receipt or proof of purchase
- Returned within 30 days of delivery
Non-Returnable Items:
- Personal care and hygiene products
- Customized or personalized items
- Perishable goods
- Items marked as "Final Sale"
- Gift cards
How to Return an Item
Start Your Return
Log into your account, go to "My Orders," and select the item you want to return. Click "Return Item" and select a reason.
Print Your Label
We'll email you a prepaid return shipping label. Print it and attach it to your package.
Pack Your Item
Place the item in its original packaging. Include all accessories, manuals, and tags.
Ship It Back
Drop off your package at any UPS, FedEx, or USPS location. Keep your tracking number.
Get Your Refund
Once we receive and inspect your return, we'll process your refund within 3-5 business days.
Refund Information
Once your return is received and inspected, we'll send you an email notification. If approved, your refund will be processed automatically.
Refund Timeline
Refund Method
Refunds are credited to your original payment method:
- Credit/Debit Card: Refunded to the same card used for purchase
- PayPal: Refunded to your PayPal account
- Store Credit: Available immediately in your account
Exchanges
We don't offer direct exchanges. If you need a different size, color, or product, please return the original item for a refund and place a new order.
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 48 hours of delivery. We'll arrange for a replacement or full refund at no additional cost to you.
Please include:
- Your order number
- Photos of the damage or defect
- A brief description of the issue
Need Help with a Return?
Our support team is here to assist you with any return questions.